Frequently asked questions

FAQ

How do I know which size to order?

Each Bella Noir piece is crafted with precision, but sizing may vary by style. We recommend referring to our Size Guide on each product page before purchasing. If you are between sizes or need assistance, our support team will be happy to guide you.

What materials are Bella Noir pieces made from?

Our collections are crafted using premium fabrics such as silk blends, fine lace, satin, and stretch mesh. Every material is selected for both beauty and comfort, ensuring a luxurious feel against the skin.

How should I care for my lingerie?

To preserve the quality and longevity of your pieces, we recommend hand washing in cold water with a gentle detergent and laying flat to dry. Avoid machine washing, tumble drying, or ironing, as these may damage delicate fabrics and details.

Will the products look exactly like the photos?

We strive to represent our products with accuracy, but slight variations in color or finish may occur due to lighting and screen display differences. Each piece, however, reflects the same level of craftsmanship shown in our imagery.

Can I return or exchange an item?

For hygiene reasons, lingerie, bodysuits, hosiery, and intimate accessories are final sale. Unworn items in original condition (with tags attached) may be returned within 14 days of delivery. Please see our [Return & Refund Policy] for full details.

How long will my order take to arrive?

Domestic orders: 5–7 business days after processing.
International orders: 7–14 business days depending on customs.
You will receive a tracking number by email once your order has shipped.

Is my payment information secure?

Absolutely. All transactions on Bella Noir are processed through secure, encrypted payment gateways. We never store or share your payment details.

What makes Bella Noir different from other lingerie brands?

Bella Noir exists at the intersection of intimacy and edge, where fashion meets fetish and couture meets kink. Unlike mainstream lingerie labels, our pieces are designed not only to adorn the body but to serve as rituals of empowerment, seduction, and transformation. Each creation is both an object of beauty and a talisman of identity, crafted for those who crave more than lingerie they crave an experience.